Emergency Service 24/7 in
Long Island, NY, NJ, CT, PA
Introduction
Upper Restoration (“us”, “we”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and share your information when you use our restoration services or website. By using our services, you agree to this policy.
Information We Collect
We collect the following information to provide and improve our services:
Personal Information: Name, contact details, insurance information, property details, payment information.
Website Usage Data: Cookies and similar technologies track how you use our website.
How We Collect Information
We collect information in a few ways:
Directly from you: When you contact us or use our services.
From third parties: Such as insurance companies (with your consent).
Automatically: Through cookies when you use our website.
How We Use Information
We use your information to:
Provide and improve our restoration services.
Process transactions and communicate with you.
Comply with legal obligations.
With your consent, for marketing purposes.
Legal Basis for Processing
We process your data based on:
Contract: To fulfill our service agreement with you.
Consent: Which you can withdraw at any time.
Legitimate Interests: To improve our services and for business operations.
Legal Obligations: To comply with applicable laws.
Sharing Your Information
We may share your information with:
Service providers who assist us.
Insurance companies, with your consent.
Legal authorities, when required.
We do not sell your personal information.
Data Security
We protect your information using security measures like encryption and access controls.
We retain your data only as long as needed.
Your Rights
You have the right to:
Access and correct your information.
Request deletion or restrict processing.
Object to processing and withdraw consent.
Contact us to exercise these rights.
Cookies
Our website uses cookies. You can manage cookie preferences in your browser settings.
Children’s Privacy
Our services are not for children under 13. We do not knowingly collect their information.
Policy Changes
We may update this policy. We will post any changes on our website.
New York City Provisions
We comply with local privacy laws, including those related to tenant data and data protection.
Industry Considerations
We handle your sensitive information with care and follow industry best practices for data security.
Our company is a restoration and cleaning business serving all 5 boroughs of New York, Long Island, New Jersey, Pennsylvania, and Connecticut. We specialize in mold testing and remediation, as well as the cleaning and repair of water, flood, and fire damage for both commercial and residential properties.
Our team has earned an exceptional reputation for prompt responses to the needs of home and business owners, property management companies, and insurance agencies. We are available 24 hours a day, 7 days a week, and 365 days a year for emergency service. With our hands-on management style, and comprehensive industry knowledge, you can be confident that any property damage will be thoroughly minimized, before the building and its structural contents are restored to pristine condition.
